"I can't believe they did what they did. Someone should have checked everything they needed was there before they got my mum into theatre.So much for the NHS being the wonder of the world...
"I just hope we don't experience anything like it again."
Adam Brooks, clinical director for specialist support, which covers operating theatres at NUH, said: "We're sorry that Mrs Taylor's operation was delayed on 1 December.Look, Adam, no-one's suggesting that it doesn't, or that it should be any different. What they do expect is that your surgical staff should ensure they have everything they need to hand before they start searching for a place to stick the epidural.
"The specialist equipment (metal plates and screws) needed for her surgery had not returned from being sterilised – which is vital for the safety of such a procedure. We apologised to Mrs Taylor at the time and were able to reschedule her operation for the following week.
"All of our theatres equipment at NUH goes through a thorough checking process to ensure everything is of the highest quality and within sterilisation dates."
It's only common sense, after all. Haven't your staff ever put together anything bought from MFI or IKEA?